Director (Transformation & Delivery team)
About us:
31ten is an agile, independent consultancy and certified B Corp. Trusted by our clients and partners, we’ve been named as one of the UK’s Leading Management Consultancies by the Financial Times every year since 2020.
We work in partnership with the public sector to make places better for the people that live, work, and learn in them.
Integrity, inclusivity, social and environmental awareness are at the heart of what we do, and we collaborate with our clients to deliver sustainable change, meaningful impact, and better outcomes.
31ten works across Local & Central Government, Housing & Development, Education, Health & Social Care and Blue Light Services.
Our services in these sectors typically take the shape of:
Customer, Digital & Technology;
Strategy & Transformation;
People & Change;
Placemaking & Regeneration;
Finance & Assets;
Procurement & Partnerships; and
Business Cases.
About the role:
Our Transformation & Delivery practice currently spans the following key areas of work:
Local Government Reorganisation (LGR): Supporting councils through the most complex phases of LGR, including option development, service and financial disaggregation, business case production, programme mobilisation, shadow authority preparation and early implementation planning.
Financial Sustainability: Supporting organisations facing acute financial pressure to stabilise their position, identify credible savings and income opportunities, and put in place sustainable operating and governance arrangements beyond short-term fixes.
Social Care, SEND and Housing: Leading transformation of critical statutory services, including adults and children’s social care, SEND and housing, through commissioning and market management, service redesign, demand management, and system working with NHS and other partners.
People-Led Change: Supporting organisations to deliver workforce and cultural change as part of wider transformation programmes, including post-LGR integration, financial recovery, service redesign and technology-enabled change, with a focus on leadership, capacity, ways of working and productivity.
Digital, Data & Technology: Supporting councils to deliver technology-enabled transformation, including data and insight, AI-enabled service improvement, ERP and core system change, cloud migration, and management of complex technology programmes.
Operating Models: Redesign of organisations to align with levers of change, including place-based approaches, redesigning how residents access services, and exploring new delivery models, including redesign following LGR or major service reform.
About you:
We’re looking for a director to play a leading role in the growth of our transformation and delivery practice. You will have significant experience as a management consultant – across delivery, business development, and sales – and leading large teams and complex engagements. Ideally, you will have built up a good network and a strong reputation in the sector.
From LGR to financial sustainability, from social care redesign to digitally enabled change - you’ll need to be comfortable working and leading across the full breadth of our offers. We’d like you to have a few areas that you are passionate about and at least 2 areas of expertise that can add to our offers and go-to-market strategy.
What does it mean to be a director at 31ten?
We offer a different kind of director experience at 31ten – no sharp elbows, but a highly collaborative director team with ambitious, shared targets for sales and revenue. There are no multiple layers of partner grades to climb here - we have a less hierarchical environment that supports you to own your own development, and balances high autonomy with high accountability.
You’ll be both detailed and strategic - paying close attention to programme detail while maintaining a clear view of the strategic outcomes we are aiming to achieve. You’ll be comfortable in ambiguity and thrive in an environment that is growing and evolving. You will love solving problems, navigating new territory, and bring a creative and agile mindset that can make a positive impact.
You’ll have energy, drive, and ambition in spades, along with a sharp commercial acumen and excellent relationship-building and account development skills. We expect you to be great at leading teams while being comfortable rolling up your sleeves and doing what needs to be done, regardless of job title. You will have high resilience and be a clear communicator who can cut through noise and complexity, explain change in simple, honest terms.
Benefits:
25 days annual leave + bank holidays
Flexi bank holidays - the option to substitute religious holidays for a date that is meaningful to you
The option to purchase up to 5 additional annual leave days (per year)
Private healthcare package with BUPA and the ability to add family members
Matched pension up to 6% of gross salary
Enhanced maternity and shared parental leave
Annual performance-based bonus (discretionary)
Work-life balance – we recognise that everyone has interests and commitments outside of their work and so we strongly advocate for working in the way that’s best for you. Whether that’s part-time, condensed hours, from home or the office, flexible working arrangements are actively supported
A friendly and supportive working environment with regular opportunities for collaboration, team socials and modern offices with excellent facilities for staff in a central location
Annual team away day and Christmas party
Opportunities to get involved in our social value programme of volunteering and pro-bono support to causes that align with our mission
Continuous opportunities for career development and training, including support to pursue professional qualifications (that align to our work)
Unlimited access to our online learning platform, You Can Now
Salary sacrifice cycle-to-work, tech at home and electric vehicle scheme
Access to our Payroll Giving scheme, enabling tax‑efficient donations to charities of your choice
- Department
- Consulting
- Role
- Director
- Locations
- London
- Remote status
- Hybrid
- Employment type
- Full-time
About 31ten Consulting
31ten is an agile, independent consultancy and certified B Corp. Trusted by our clients and partners, we’ve been named as one of the UK’s Leading Management Consultancies by the Financial Times every year since 2020.
We work in partnership with the public sector to make places better for the people that live, work, and learn in them.